Virtual Reservation

Improve room reservation inquiry conversion by ensuring tele-sales handled by professional virtual reservation agents on-behalf of the hotel.

Ensure clear reservation communication and e-mail inquiry handling by dedicated virtual reservation agents.

Optimize sales via OTA by planning & distributing OTA exclusive offers , inclusions and policies which in turn increases revenue. And at the same time strategize to bring balance between OTA and direction contribution.

Digital Promotion

Organically improve brand image and reputation by analyzing and acting on guest feedback and reviews received on multiple platforms.

Brand building activities with increased marketing outreach to specific target audience with focus on RoI based budgets and organic methods.

Digital promotion strategy with aim to increase guest loyalty and experience.

Revenue Management

Direct Booking

Improve business strategy with focus on all sales channels & dynamic rate plans

Set processes to increase up-selling with promotions and offers

Direct Booking
Direct Booking

Analyze cost centers and implement methods to increase contribution from ancillary sales channels than rooms.